Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use and protect information when you visit our website or use our IPTV service. By using the website, you acknowledge the practices described below.

2. Information We Collect

Depending on how you interact with the website, we may collect information such as your name, email address, WhatsApp number, country, device information and details you voluntarily provide through forms or support conversations.

We may also collect technical information such as browser type, device type, approximate usage information, IP address and website interaction data.

3. How We Use Information

Information may be used to:

• Process subscription and trial requests
• Provide account and technical support
• Communicate with you about your service
• Respond to enquiries
• Improve website functionality
• Maintain security
• Detect misuse or fraudulent activity
• Comply with applicable legal obligations

4. Payments

Where payments are processed through third-party payment providers, payment information may be handled directly by the relevant provider according to its own privacy policy and security practices.

We do not intentionally request unnecessary payment-card information through ordinary website contact forms.

5. Cookies

The website may use cookies and similar technologies to remember preferences, understand website usage and improve functionality.

Where required, cookie preferences may be managed through the cookie controls provided on the website.

6. Sharing Information

We may use selected service providers to operate the website, process payments, provide communications, analyse website performance or deliver technical services.

Information may also be disclosed where required by law, legal proceedings or legitimate security requirements.

7. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

Information is retained only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, security and service-related requirements.

9. Your Rights

Depending on applicable law, including Singapore's Personal Data Protection Act (PDPA), you may have rights concerning access to, correction of, deletion of or restrictions on the processing of your personal information.

Requests can be made using the contact details listed on the website.

10. Policy Changes

We may update this Privacy Policy when necessary. Any updated version will be published on this website with an appropriate revision date.

11. Contact

For privacy-related questions or requests, use the contact details listed on the website.